Shipping policy
Order Processing Time
All orders are processed and prepared for shipment within 1–3 business days after your order has been confirmed.
Please note that processing times may be extended slightly during high-volume seasons, holidays, or new product drops.
Shipping & Delivery
Once your order has been processed, it will be shipped using the shipping method selected at checkout. Delivery times vary depending on your location and the carrier’s schedule.
Tracking Information
A tracking number will be provided to you via email or SMS as soon as your order has shipped. You can use this number to monitor your package’s progress at any time.
Address Accuracy
Please ensure that your shipping information is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost, Delayed, or Damaged Packages
While we do our best to ensure your order arrives safely, we are not responsible for delays caused by carriers, weather conditions, or unforeseen circumstances.
If your package arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.
International Shipping
International orders may be subject to customs fees, import duties, or taxes. These charges are the customer’s responsibility.